Shipping Policy

Thank you for shopping at Emirates Finds! We are dedicated to delivering your orders quickly, safely, and efficiently across the United Arab Emirates.

Please find our complete shipping and delivery guidelines below.

1. Shipping Coverage & Locations

We deliver to all major residential and commercial areas across all seven emirates within the United Arab Emirates (UAE).

• Please note: Delivery to remote or restricted areas (such as certain offshore islands or military zones) may require additional transit time or specific coordinates/arrangements.

2. Processing & Delivery Times

• Order Processing: Orders are processed within 1 to 2 business days (Monday to Saturday). Orders placed on Sundays or public holidays will be processed on the next business day.

• Standard Delivery Time: Once your order is processed, shipping typically takes 2 to 3 business days to arrive at your doorstep.

3. Shipping Rates

• Standard Shipping: [Insert Standard Rate, e.g., AED 15] applies to all orders under [Insert Threshold, e.g., AED 200].

• Free Shipping: We offer Free Standard Shipping on all orders over [Insert Threshold, e.g., AED 200] across the UAE.

4. Cash on Delivery (COD)

We offer Cash on Delivery for your convenience.

• An additional handling fee of [Insert COD Fee, e.g., AED 10, or write "Free"] may apply to COD orders.

• Please ensure you have the exact amount ready upon delivery, or check with the courier if they accept card/digital payments at your doorstep.

5. Order Tracking

Once your package is dispatched, you will receive a shipping confirmation via email or SMS containing your unique tracking number and a link to monitor your delivery status in real-time.

6. Delivery Guidelines

• Correct Address: Please ensure your delivery address, villa/apartment number, street name, and phone number are completely accurate at checkout. We are not responsible for delays caused by incomplete details.

• Courier Communication: Our courier partner will contact you via phone call or WhatsApp to confirm your location and availability before delivery. Failure to answer may result in your delivery being rescheduled for the next business day.

Contact Information

If you have any questions regarding your shipment, delays, or changing a delivery address, please reach out to our customer care team:

• Trade Name: Emirates Finds

• Phone Number: +971 56 847 2271

• Email: contact@emiratesfinds.com

• Physical Address: Palm Jumeirah Rd, Dubai DU, United Arab Emirates